Shipping policy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an address entered incorrectly. If you need to change your address, contact us immediately—once an order is processed or shipped, we may not be able to make changes.

Orders typically ship within 1–2 business days. Custom orders may require additional processing time.

Standard shipping typically takes 3–7 business days after your order ships. Expedited/overnight options may be available at checkout.

Expedited shipping affects transit time only and does not change processing time. If you need faster processing, contact us before ordering—additional fees may apply.

Tracking information is sent by email when your order ships.

If tracking shows your package was delivered but you can’t locate it, please contact your local carrier first. We’re happy to help you troubleshoot, but we do not automatically refund or reship orders marked as delivered.

International customers are responsible for any customs, duties, and taxes. We recommend selecting an express international option for faster delivery and better tracking where available.

By placing an order, you agree to this Shipping Policy. For help, contact us through our website or email Info@feathermyhead.com.